Viv (Dorset, UK)

Having convinced my poor long suffering husband to let me have a 3rd rescue dog and despite being an experienced sight hound owner, after a couple of weeks getting to know “Twizzle”, I contacted Bob Tails to get some help with overcoming her anxiety of boisterous dogs approaching her, resulting in her snapping in defence (Twizzle that is, not Bob Tails!).

Bob Tails had been recommended to me by a friend and so I got in touch regarding the challenge. Bob Tails response was very friendly and fast! I summarised the problem to her and was totally prepared to go and meet her for some guidance (never too old to learn!) but she responded that she did not feel this was necessary and gave me some valuable advice via email.

I could have spent a lot of time and money doing something that was not necessary and I really appreciate Bob Tails honesty regarding this (despite doing herself out of business). I have been putting her advice to practice and things are improving greatly. I would have no hesitation in recommending Bob Tails to my friends in the future, both from a training point of view and ethically. Thank you Bob Tails.